Service Call

Success! Your warranty repair request has been sent to us.

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Customer Name

Customer Address

Contact Phone Number

Contact Email Address

AA Order Number

Date Items Dispatched

Describe fully the warranty repair/parts required

Images Sent?

No

Yes

Video Sent?

No

Yes

Site Visit Required? (see charges below form)

No

Yes

Confirmation all items are installed correctly

No

Yes

Is the warranty request URGENT?

No

Yes

Is the warranty request due to an accident or safety concern?

No

Yes

Has anybody in the property tested positive for/displaying symptoms of COVID19 or suffering with a high temperature?

No

Yes

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Site Visit Charges

Please note any site visits arranged for items not covered under the Warranty, or, are as a result of negligence or missuse will be chargeable, please see our rates below.

• 75 miles from Head Office - £250 + VAT
• 150 miles from Head Office - £350 + VAT
• All other distances £450 + VAT